SMS Terms and Conditions

Consent for SMS Communication

Dr. Rashika Sood MD and Associates values your privacy and is committed to protecting your personal information. When you consent to receive SMS communications, your phone number will be used solely to support your care and will never be shared with external third parties for marketing purposes.

Types of SMS Communications

If you opt in to receive SMS messages, you may receive communications related to:

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• Appointment reminders and confirmations
   

• Patient support and follow-up care instructions
   

• Billing notifications and insurance updates
   

• Updates regarding practice operations or office hours
   

Example message:

“Hi, thank you for contacting Dr. Rashika Sood MD and Associates. How can we assist you? Reply STOP to opt out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.”

Message Frequency

Message frequency may vary depending on your appointment activity or communication needs. You may receive between 1 and 10 messages per week related to your care or account status.

Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier and plan.

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Opt-In Method

Patients may opt in to SMS communication through online intake and consent forms located at:

• locations/book-bowie-maryland
   

• locations/book-forestville-maryland
   

Your SMS opt-in consent will not be shared with third parties for marketing purposes.

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Opt-Out Method

You may opt out at any time by replying STOP to any message.
After opting out, you will no longer receive SMS communication.
You may opt back in at any time by replying START.

Standard Messaging Disclosures

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• Message and data rates may apply.
   

• Message frequency may vary.
   

• Text STOP to opt out.
   

• Text HELP for assistance.
   

• View our Privacy Policy: privacy-policy
   

• View our SMS Terms & Conditions: sms-terms-and-conditions
   

Information We Collect

We collect personal information such as:

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• Contact details: name, phone number, email, mailing address
   

• Medical history, insurance details, treatment records
   

• Usage data such as IP address and device information
   

How We Use Your Information

Your information is used for:

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• Scheduling and managing appointments
   

• Sending SMS reminders and important updates
   

• Providing patient support and responding to inquiries
   

• Billing, insurance, and administrative processes
   

• Meeting legal and regulatory requirements
   

• Internal analytics to improve our services
   

Sharing Your Information

We may share your information only with:

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• Service providers who support scheduling, billing, or secure data processing
   

• Legal authorities when required by law
   

• Business transactions such as mergers or acquisitions
   

SMS opt-in consent and phone numbers will never be shared for marketing purposes.

Your Rights and Choices

You may:

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• Request access to or correction of your personal information
   

• Request data deletion, subject to legal requirements
   

• Opt out of SMS messaging at any time by replying STOP
   

Data Security

We use secure servers, encrypted communications, and strict access controls to protect your information from unauthorized access, loss, or misuse.

Changes to This Policy

This policy may be updated periodically. Updates will be posted on our website, and significant changes may be communicated via email or SMS. Continued use of our services indicates acceptance of the updated policy.

Contact Us

For questions or concerns, please contact our office directly.

By using the services of Dr. Rashika Sood MD and Associates, you acknowledge and agree to these SMS Terms & Conditions and our Privacy Policy.